What materials are VIP PDR tools made from? 

We use all high quality materials - aluminum, heat treated stainless steel, peek and different plastic composite.


Where are VIP PDR Tools made?

They are made in the Chicagoland area of the USA.


What is your privacy policy?

We do not share or sell our customer lists. The information you provide when you order products is used for billing and fulfillment purposes. Your information is protected both online and offline.


Do you offer warranties?

Yes, we have a 30 day warranty on any defective items. We do not replace damaged (i.e. not properly used or abused) tools.


Do you have a return policy?

Yes, our full Return Policy can be found here, and the check out page.


Do you ship internationally?

Yes, we ship all over the world.


How long will it take to process my order?

We ship within 48 hours. 


How long will it take to receive the product?

Your order will vary based on your shipping choice. Standard shipping in the USA takes between 2-5 days and standard international shipping takes 2-14 days. 


What shipping carrier do you use?

USPS is our shipping choice, however UPS and DHL are available options.